Decentriq · data clean rooms for AI
Banks, insurers and hospitals need to collaborate on sensitive data to unlock AI insights, without ever exposing it.
Banks, insurers and hospitals increasingly need to collaborate on sensitive data to unlock AI insights, without ever exposing it. Decentriq made that possible, but the experience was fragmented and highly technical, so it stalled with the non-technical stakeholders who actually sign off, and capped the platform's growth in the MarTech ecosystem.
Our job was to take a specialist's tool and make it something both sides of a collaboration, technical and not, could trust and run at scale.
From a specialist's tool
to an enterprise platform.
Same core technology, a very different audience: designed so non-technical stakeholders could trust it, and adopt it, at scale.
People can't trust what they can't see, and the whole point of a clean room is that you can't see the other side's data. So I designed the guarantee into the interface: every result labelled as an aggregate, every step showing what stays inside the enclave and what leaves it. The safety had to be visible, not just true.
Each flow started with discovery, watching how media and analytics teams actually work together and where the old product slowed them down. I designed and built each one, put it in front of real users, and iterated. The screens below are live, so click through them.
A clean room has two sides, and each has to trust it on its own terms. The data owner sees the same overlap and affinity, in the same aggregate-only form, and never the advertiser's member list. Designing for both seats at once was the heart of the multi-persona problem.
I put the redesigned flows in front of real users on both sides of a collaboration, technical and non-technical, to check they held up without a walkthrough. What we learned shaped the final workflows and the language across the platform. Underneath, a token-based design system I designed and built with one developer over four months kept every one of these screens consistent.
Around the core collaboration, two more surfaces: a network to find publishers and data partners, and in-enclave dataset preparation, so teams could get their data ready without it ever leaving their control.
The redesign, the design system and the new features streamlined the workflows, gave non-technical teams the confidence to adopt, and strengthened the product's position in a highly regulated market.